About Your Login Credentials

New customers receive an initial email from noreply@primavera.opc.construction.ocs.oraclecloud.com to activate their Oracle Cloud account. The link has an expiration date mentioned at the bottom of the email. Make sure to activate your account before the link expires.

You will receive a separate welcome email from noreply@primavera.opc.construction.ocs.oraclecloud.com that includes the URL to access Primavera Cloud.

All other email communications coming from your Primavera Cloud environment will be sent from noreply@primavera.opc.construction.ocs.oraclecloud.com.

Note If you’re using an Early Access environment, application-generated emails are sent from noreply-ea@primavera.opc.construction.ocs.oraclecloud.com. This sender address is different from the address used for standard production environments. Emails from this address are system-generated and are used for application notifications. Don’t reply to these emails unless instructed.

Tip

  • If you do not receive either email, check the spam or junk folder in your email account, or reach out to your customer success manager or application administrator.
  • In case you miss the activation window to activate your Primavera Cloud account, reach out to your customer success manager or application administrator.
  • Add noreply@primavera.opc.construction.ocs.oraclecloud.com to your address book or list of approved contacts.